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How can we help you today? Explore our support resources or contact our specialists.
Frequently Asked Questions
How do I start my first billing cycle?
Once you sign up, our onboarding team will guide you through the process of connecting your EHR/PM system or sending your billing data securely.
What is your typical claim processing time?
We aim to process and submit clean claims within 24-48 hours of receiving the billing data from your practice.
How can I view my monthly reports?
Depending on your plan, reports are sent monthly or accessible through your dedicated client portal dashboard.
Do you handle denial appeals?
Yes, our Growth and Enterprise plans include full denial management and appeals processing to recover revenue.
Still have questions?
Our support team is available Monday - Friday, 9:00 AM to 5:00 PM EST.
Contact Support Team